Business Analyst, Manufacturing Systems (MES & Manufacturing Operations Technology)

Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever-changing world.

We are seeking a motivated and detail-oriented Business Analyst - Manufacturing Systems to support and enhance our manufacturing operations technology landscape. This role will work closely with manufacturing, quality, engineering, and IT teams to support Manufacturing Execution Systems (MES), labeling solutions, quality management systems, process data historians, and manufacturing equipment integrations.

The ideal candidate has 2-4 years of business analysis, manufacturing systems, or industrial IT experience and is passionate about leveraging technology to improve manufacturing performance, compliance, and operational efficiency. This position offers an excellent opportunity to develop expertise in manufacturing digitalization, and IT/OT integration.

Fluency in both English and Spanish is required to support users across multiple manufacturing locations in North America.

Business Analysis & Requirements Management

• Partner with manufacturing, quality, engineering, and IT stakeholders to gather, document, and validate business requirements.
• Analyze current manufacturing processes and identify opportunities for system improvements and automation.
• Assist in business requirements documentation, process flows, user stories, functional specifications, and testing documentation.
• Participate in workshops and meetings with business users to understand operational needs and translate them into technical requirements.

Manufacturing Systems Support

• Support Manufacturing Execution Systems (MES) used for production management, traceability, maintaining work instructions, and shop floor operations.
• Support manufacturing labeling systems to ensure products meet customer specifications for labeling.
• Assist with administration and continuous improvement of quality management systems for quality control testing within manufacturing systems.
• Help troubleshoot application issues and coordinate resolution with internal IT teams and external software vendors.
• Participate in after business hours support rotation for production critical incidents.

IT/OT Integration & Data Management

• Support integrations between manufacturing equipment, PLCs, MES platforms, ERP systems, and other operational technologies.
• Assist in managing and utilizing process data historians and manufacturing data collection systems.
• Participate in efforts to improve manufacturing data visibility, reporting, analytics, and operational performance metrics.
• Work with technical teams to validate interfaces and ensure accurate data flow between systems.

Project & Change Management

• Participate in system implementations, upgrades, enhancements, and site deployment activities.
• Develop and execute test plans, coordinate User Acceptance Testing (UAT), and document results.
• Create training materials and provide end-user training in both English and Spanish.
• Support change management activities to ensure successful adoption of new systems and processes.

Compliance & Documentation

• Maintain accurate system documentation, procedures, and support materials.
• Support audit preparation and documentation requests as needed

Required Qualifications

• 2-4 years of experience as a Business Analyst, Manufacturing Systems Analyst, Application Analyst, Operations Technology Analyst, or similar role.
• Fluency in English and Spanish (written and verbal).
• Experience working in a manufacturing environment.
• Understanding of manufacturing processes, production operations, or quality management practices.
• Experience gathering and documenting business requirements.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively with both technical and non-technical stakeholders.
• Willingness to travel to manufacturing locations, typically 10-20% work on site required per year.

Preferred Qualifications

• Associate's degree, technical certification, or Bachelor's degree in Information Systems, Computer Science, Engineering, Business, Manufacturing Technology, or a related field.
• Degree preferred but not required.
• Experience supporting Manufacturing Execution Systems (MES).
• Experience with manufacturing labeling solutions and barcode technologies.
• Experience with Quality Management Systems (QMS).
• Exposure to industrial automation, IT/OT systems, or manufacturing equipment integrations.
• Familiarity with process data historians such as PI, Ignition, or similar platforms.
• Knowledge of ERP systems and manufacturing data integration concepts.
• Experience with SQL, reporting tools, or business intelligence platforms is a plus.